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City Pop Customer Care

At City Pop, we strive to process and ship your orders as quickly as possible! Orders will ship within 5&#x2013;7 business days from the date of receipt, Monday through Friday.Important Reminders:<ul><li style="font-size: 16px;">Please double-check your shipping address before completing your order. A $25 address change fee will apply to packages already in transit.</li><li style="font-size: 16px;">City Pop is not responsible for lost or stolen packages. We recommend shipping to a secure location such as a work or gated address.</li><li style="font-size: 16px;">We do not ship to PO Boxes.</li></ul>If you have any questions about your order, feel free to reach out&#x2014;we&#x2019;re happy to help!

At City Pop, we strive to process and ship your orders as quickly as possible! Orders will ship within 5–7 business days from the date of receipt, Monday through Friday. Important Reminders:. If you have any questions about your order, feel free to r

What is your shipping policy?

General Questions

Can I edit or add anything to my order?

Do you offer refunds or exchanges?

How can I update my shipping address for an order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

How do I return an edible item?

How do I track my order?

What is your cancellation policy?

What bag sizes does your popcorn come in?

Where can I find nutritional and ingredient information?

Do you have Gluten-Free or Vegan Popcorn?

What is the shelf-life of your popcorn?

Where are you located?

Can I ship to multiple addresses?

Do you ship to military addresses?

What happens after I place an order?

Can I get a catalog of your products?

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❓Where's my order?

What is your shipping policy?Updated 6 months ago