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City Pop Customer Care

<p id="isPasted">At City Pop, we appreciate your support and participation in our fundraising program! Please note that we are unable to edit fundraising orders once they have been placed. This means we cannot add or remove items from an existing order. If changes are needed, the order must either be canceled, and a new one submitted, or an additional order placed separately.</p><p>We recommend carefully reviewing your order before checkout to ensure accuracy. If you have any questions, our team is happy to assist&#x2014;don&#x2019;t hesitate to reach out!</p>

At City Pop, we know that plans can sometimes change, and we’re here to assist! If your order hasn’t shipped yet, we’ll do our best to accommodate edits, additions, or updates.

Can I edit or add anything to my order?

General Questions

Do you offer refunds or exchanges?

How can I update my shipping address for an order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

How do I return an edible item?

How do I track my order?

What is your shipping policy?

What is your cancellation policy?

What bag sizes does your popcorn come in?

Where can I find nutritional and ingredient information?

Do you have Gluten-Free or Vegan Popcorn?

What is the shelf-life of your popcorn?

Where are you located?

Can I ship to multiple addresses?

Do you ship to military addresses?

What happens after I place an order?

Can I get a catalog of your products?

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❓Where's my order?

Can I edit or add anything to my order?Updated 6 months ago